Paperless Productivity

Here’s a hard truth: Your current methods of creating, distributing, and archiving customer letters or other communications probably include a lot of manual steps with outdated or disconnected systems. Carolyn Kane, senior product evangelist for Hyland, talks us through the many benefits that automated customer correspondence management can bring to your organization.

What's a solution health check, and why does your business need one? At Velocity 2019, we talked with ImageSoft's David Officer about how he works with customers to review their software solutions and best practices to ensure they're getting the most out of their technology systems (and their investment).

For this episode, we took Paperless Productivity on the road for a very special episode - ImageSoft's annual user conference, Velocity 2019! In this episode, we speak with several of the special speakers and guests at Velocity about the insights they've learned and shared with the conference's attendees. 

With so much random video being captured and created, accessing, sharing, and storing a video for access by multiple parties can be difficult, especially in terms of getting the video into a format that is easily used by all parties in a case. How can technology help improve this access for all members of the justice community? In this episode, we're discussing technology solutions for managing multi-media evidence playback with Vince Hanson, director of sales and marketing for ImageSoft, and Terry Chaudhuri, senior sales engineer at ImageSoft.

Managing employee growth at a company, along with onboarding and regular employee support, can put quite a strain on its human resources department. How can one department oversee everything from hiring to performance reviews to exit interviews and more, without losing its mind? Listen in as ImageSoft's human resources manager Leanne Eastman and OnBase administrator Nathan Armaly discuss how implementing OnBase for our own HR department has allowed ImageSoft to more than triple in size without stressing out its two-person (yes, two!) HR team.

The demands of the modern court system are multifaceted: Besides maintaining ongoing communication and access to records between the various courts, the public also expects convenient and even real-time access to information. For a court system still heavily reliant on paper-based systems, this can place quite a strain on court staff, and quickly create frustration among all users.

How can the courts quickly get up to speed and create an environment for seamless transfer of information and access to important records, while still maintaining security of sensitive information?

Today, we’re talking once again with Scott Bade, president of ImageSoft, about the latest technology that addresses these needs, as well as the efficiencies and time-saving benefits that these solutions provide.

As the pace of business in the insurance industry continues to grow, agencies are increasingly looking to technology to help them better manage their daily operations and grow their businesses. Jeff Hiegert, senior customer advisor for insurance at Hyland, is taking us through the many different ways technology solutions are improving every facet of today's modern insurers.

We're gearing up for Velocity 2019! This second annual customer conference, hosted by ImageSoft, is a high-energy mix of success stories, industry trend sharing and a sneak peek at new solutions to help courts, insurance organizations and government agencies more quickly achieve their business goals by adopting paperless processes.

Kevin Ledgister, marketing manager for ImageSoft, gives all the details in this episode about what to expect at this year's Velocity conference, and why it's a can't-miss event for anyone looking to increase their organization's productivity, efficiency and connectivity.

Technology makes our lives easier in many different ways...but can it help keep us safer, too? In this episode, Kevin Bowling, current chairperson of the Global Advisory Committee, takes us through the purpose and goals of the Global Justice Information Sharing Initiative and how it benefits state and federal agencies throughout the U.S.

In part two of a two-part episode, Kevin Ledgister, marketing manager for ImageSoft (a reseller of Hyland’s OnBase solution), shares some quick tips for using OnBase to supercharge your agency’s efficiency.