Listen in to our latest conversation with digital commerce trailblazer Harvey Bierman, the mastermind behind Red Van Workshop. His tales are not just of growth but of innovation and humanizing the digital workspace. For anyone curious about the online retail evolution, Harvey's experiences — from his strategic roles at Crocs and Christie Sports to the inception of Red Van — are a treasure trove of industry wisdom. 

Amidst a world where remote work is more than a trend, Harvey discusses the pillars of success in forging a thriving virtual work environment. At Red Van, they're not just talking the talk; they're walking the walk with a 100% remote, onshore model that magnetizes top-tier talent and streamlines delivery. Harvey reveals how prioritizing people — be it staff, clients, or partners — creates a ripple effect of trust and transparency that's not just good karma but good business. 

Tune in to learn about building robust client relations, exemplified by Red Van's solution for brands like New Balance and Patagonia, and how platforms like Autobahn are reshaping customer success and post-launch support.

Show Highlights:

• The inception and capabilities of Autobahn.

• The role of company culture in remote work environments and attracting top talent.

• Red Van’s 100% remote, onshore business model and its success with major brands like New Balance and Patagonia.

• Insights into the importance of valuing employees, clients, and partners equally in the tech industry.

• Red Van's approach to customer success and post-launch support with their roadside assistance program.

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Supporting Resources:

• Join the Commerce Cloud Community: http://sforce.co/commercecrew

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Episode Credits

If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.