We all give and receive apologies. We know bad ones, do we know how to offer good ones?  Today I discuss  

• six components of a successful apology
• words that ruins an apology
• how to apologize for past mistakes.

Episode Quotes and Resources: 

Never forget the nine most important words of any family - 

I love you.

You are beautiful.

Please forgive me.

~H. Jackson Brown Jr. 

Never ruin an apology with an excuse. ~Benjamin Franklin

Apologizing does not always mean you’re wrong and the other person is right.  It just means you value your relationship more than your ego. ~Mark Matthews

An apology is the superglue of life!  It can repair just about anything ~unknown

https://news.osu.edu/the-6-elements-of-an-effective-apology-according-to-science/

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