The Working Well Podcast

#076 – Leading by Design: How Purpose, People & Process Drive Performance (with Mark Reich)


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In this episode of the Working Well Podcast, host Tim Borys speaks with Mark Reich, Senior Coach and Chief Engineer of Strategy at the Lean Enterprise Institute and former Toyota executive, about how leadership, culture, and process design work together to build high-performing teams.

Mark shares how Hoshin Kanri—Toyota’s legendary strategy deployment system—transforms vision into execution, and why leadership is less about authority and more about developing people.

💡 Topics Covered:

  • What Hoshin Kanri really means

  • How to align purpose, people, and performance

  • Leadership as people development

  • Focusing on fewer priorities for greater impact

  • Building culture through behavior and coaching

    #Leadership #LeanThinking #MarkReich #WorkingWellPodcast #TimBorys #PeopleDevelopment #HoshinKanri #ContinuousImprovement

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