<p>This is part one in a two part series in which Mel and Bill talk about owning renewals, negotiating the renewals, and lessons learned building a customer success team that does own the renewal. </p><ul><li><a href='https://www.linkedin.com/in/melihabilge/'>Mel on Linkedin</a></li><li><a href='https://www.linkedin.com/in/billcushard/'>Bill on Linkedin</a></li><li>Contact us at <a href='http://www.learndot.com/'>Learndot.com</a></li></ul>

This is part one in a two part series in which Mel and Bill talk about owning renewals, negotiating the renewals, and lessons learned building a customer success team that does own the renewal. Mel on LinkedinBill on LinkedinContact us at Learndot.com

<p>This is part one in a two part series in which Mel and Bill talk about owning renewals, negotiating the renewals, and lessons learned building a customer success team that does own the renewal.&nbsp;</p><ul><li><a href="https://www.linkedin.com/in/melihabilge/" rel="noopener noreferrer">Mel on Linkedin</a></li><li><a href="https://www.linkedin.com/in/billcushard/" rel="noopener noreferrer">Bill on Linkedin</a></li><li>Contact us at <a href="http://www.learndot.com/" rel="noopener noreferrer">Learndot.com</a></li></ul>

09 Negotiating the renewal - Part 1

Our mission is to be coveted by fast-growing software companies as the single most reliable partner in the acceleration of their growth. Connecting the Dots is a podcast from Learndot by ServiceRocket, in which Mel Bilge and Bill Cushard talk to interesting people in the SaaS  and open source software services and customer education ecosystem.

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Our mission is to be coveted by fast-growing software companies as the single most reliable partner in the acceleration of their growth. Connecting the Dots is a podcast from Learndot by ServiceRocket, in which Mel Bilge and Bill Cushard talk to interesting people in the SaaS and open source software services and customer education ecosystem.

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09 Negotiating the renewal - Part 1

09 Negotiating the renewal - Part 1