Connecting the Dots

By Mel Bilge and Bill Cushard

Our mission is to be coveted by fast-growing software companies as the single most reliable partner in the acceleration of their growth. Connecting the Dots is a podcast from Learndot by ServiceRocket... more

· Business

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FAQs about Connecting the Dots:

How many episodes does Connecting the Dots have?

The podcast currently has 26 episodes available.

Connecting the Dots episodes:

July 09, 202126 Kirsty Roper Customer success marketing is how customers learn Redgate Software
In this episode, we talk to Kirsty Roper, content delivery coordinator at Redgate Software.
Connect with Kirsty on Linkedin.
Mel on Linkedin
Bill on Linkedin
Contact us at Learndot.com
...more
48min
June 21, 202125 Michele Wiedemer on the process of creating video tutorials
In this episode, we talk to Michele Wiedemer, manager of customer education at Snyk, about her process for creating video tutorials.
Connect with Michele on Linkedin.
Mel on Linkedin
Bill on Linkedin
Contact us at Learndot.com
...more
51min
June 10, 202124 Donna Weber Onboarding is not implementation
In this episode, we talk to Donna Weber, author of Onboarding matters: How successful companies transform new customers into loyal champions.
Connect with Donna at her website
Get Donna’s book
Article 1 Donna talked about: Onboarding ≠ Implementation
Article 2 Donna talked about: Whoever Understands The Customer Best Wins
Article 3 Donna talked about: You Don't Want Happy Customers
Mel on Linkedin
Bill on Linkedin
Contact us at Learndot.com
...more
49min
May 31, 202123 Malachi Hopoate Running a one-person customer education team
In this episode, we talk to Malachi Hopoate, customer education manager at Awardco about running a one-person customer education team.
Connect with Malachi on Linkedin.
Mel on Linkedin
Bill on Linkedin
Contact us at Learndot.com
...more
53min
April 27, 202122 Alex Matheson Video production in customer education
In this episode, we talk to Alex Matheson, manager of customer education at Code42 about video production in customer education.
Connect with Alex on Linkedin.
Check out Alex's bloopers on a recent Linkedin post.
Mel on Linkedin
Bill on Linkedin
Contact us at Learndot.com
...more
52min
April 20, 202121 Bear Shelton Customer education at Lucid
In this episode, we talk to Bear Shelton, manager of customer education at Lucid.
Connect with Bear on Linkedin.
Lucid education resources.
Mel on Linkedin
Bill on Linkedin
Contact us at Learndot.com
...more
58min
April 05, 202120 Melissa VanPelt Driving ROI with customer education at Seismic
In this episode, we talk to Melissa VanPelt, vice president of global education & advocacy at Seismic.
Connect with Melissa on Linkedin.
That Seismic University press release we talked about.
Mel on Linkedin
Bill on Linkedin
Contact us at Learndot.com
...more
49min
April 01, 202119 Customer education maturity model REDUX [Webinar recording]
This is a webinar recording describing updated to our customer education maturity model. We call it a redux. First launched in 2014, we felt this was long over due for an update.
You can get the video recording here
Mel on Linkedin
Bill on Linkedin
Contact us at Learndot.com
...more
59min
March 29, 202118 Stephanie Pellegrino Customer education at Gong.io
In this episode, we talk to Stephanie Pellegrino, head of customer education and training at Gong.io.
Connect with Stephanie on Linkedin
Mel on Linkedin
Bill on Linkedin
Contact us at Learndot.com
...more
48min
March 25, 202117 User groups in a COVID world
Mel and Bill talk about user groups in a COVID world. We started a user group. Are software companies doing user groups anymore? Why/Why not?
Mel on Linkedin
Bill on Linkedin
Contact us at Learndot.com
...more
34min

FAQs about Connecting the Dots:

How many episodes does Connecting the Dots have?

The podcast currently has 26 episodes available.