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24 Donna Weber Onboarding is not implementation
In this episode, we talk to Donna Weber, author of Onboarding matters: How successful companies transform new customers into loyal champions.
- Connect with Donna at her website
- Get Donna’s book
- Article 1 Donna talked about: Onboarding ≠ Implementation
- Article 2 Donna talked about: Whoever Understands The Customer Best Wins
- Article 3 Donna talked about: You Don't Want Happy Customers
- Mel on Linkedin
- Bill on Linkedin
- Contact us at Learndot.com
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By Mel Bilge and Bill CushardIn this episode, we talk to Donna Weber, author of Onboarding matters: How successful companies transform new customers into loyal champions.
- Connect with Donna at her website
- Get Donna’s book
- Article 1 Donna talked about: Onboarding ≠ Implementation
- Article 2 Donna talked about: Whoever Understands The Customer Best Wins
- Article 3 Donna talked about: You Don't Want Happy Customers
- Mel on Linkedin
- Bill on Linkedin
- Contact us at Learndot.com