Agency Forward

095 Niche on the Problem, Not the Demographic


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Hey everyone, today is another solocast for you.


Most agencies pick a vertical and call it positioning. "We serve dentists." "We work with SaaS companies." But that's a filter, not a position — it tells people who you work with, not why they should hire you.


In this episode, I break down the three layers of niching that most agencies collapse into one — and show you why leading with the problem changes everything about how clients find and choose you.


In this episode, I cover:

  • The difference between vertical niching (industry), horizontal niching (job function), and problem-based niching
  • Why vertical-only positioning turns you into a generalist inside an industry — competing on price instead of expertise
  • How the three layers work together: vertical and horizontal are for targeting, the problem is for positioning
  • The cross-industry bonus — why problem-based positioning attracts clients outside your vertical
  • How to find your problem: look at what your best clients had in common — not in industry, but in situation
  • The positioning formula: "We help [horizontal] at [vertical] companies solve [problem]"


If your current positioning statement only describes who you serve, this episode will show you what's missing.

Also, here's the article on how to differentiate your agency I mentioned in the show. 


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Subscribe to the Agency Forward blog on Substack.


We have weekly blog content with practical advice to help you advance your agency.


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And if you're ready for 1-on-1 help to create some mind-blowing offers for your agency, visit DynamicAgencyOS.com to schedule a free consultation. Running an agency is tough, but you don't need to go it alone.

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Agency ForwardBy Chris DuBois