<p>In episode 095 Ken Davis brings back Andy Andrews to the show to discuss his new book, The Little Things: Why You Really Should Sweat the Small Stuff. Listen to episode 16 and episode 17 to hear our first two-part interview with Andy. In this episode you'll learn: •How tiny little shifts in your business can have a massive impact •Customer satisfaction is the lowest bar you can hit and stay in business •That no matter what business you're in, the product is you "So many people want to make a difference, but no one wants to do anything different."</p>

In episode 095 Ken Davis brings back Andy Andrews to the show to discuss his new book, The Little Things: Why You Really Should Sweat the Small Stuff. Listen to episode 16 and episode 17 to hear our first two-part interview with Andy. In this episode you'll learn: •How tiny little shifts in your business can have a massive impact •Customer satisfaction is the lowest bar you can hit and stay in business •That no matter what business you're in, the product is you "So many people want to make a difference, but no one wants to do anything different."

095: Why the Little Things Absolutely Matter

For over 30 years, Dynamic Communicators, producers of the SCORRE Conference, Launch Conferences and The Art & Business of Public Speaking have helped speakers, authors, and aspiring communicators learn how to prepare with focus, deliver with clarity, and speak with power. Our acclaimed conferences and podcast featuring industry-leading presenters have helped thousands build their businesses and become the speakers they've always wanted to be.

Hosted by Ken Davis, author, speaker and communications trainer, the Art and Business of Public Speaking is a podcast designed to provide rich resources empowering public speakers to construct and deliver exceptional presentations that will lead people to action and powerfully impact lives. In addition, it will reveal strategies and creative ideas that will jumpstart a speaking career or catapult an existing career to the next level. If you speak, if you write, or if you perform in public, you've come to the right place. Welcome!

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For over 30 years, Dynamic Communicators, producers of the SCORRE Conference, Launch Conferences and The Art & Business of Public Speaking have helped speakers, authors, and aspiring communicators learn how to prepare with focus, deliver with clarity, and speak with power. Our acclaimed conferences and podcast featuring industry-leading presenters have helped thousands build their businesses and become the speakers they've always wanted to be. Hosted by Ken Davis, author, speaker and communications trainer, the Art and Business of Public Speaking is a podcast designed to provide rich resources empowering public speakers to construct and deliver exceptional presentations that will lead people to action and powerfully impact lives. In addition, it will reveal strategies and creative ideas that will jumpstart a speaking career or catapult an existing career to the next level. If you speak, if you write, or if you perform in public, you've come to the right place. Welcome!

For over 30 years, Dynamic Communicators, producers of the SCORRE Conference, Launch Conferences and The Art &amp; Business of Public Speaking have helped speakers, authors, and aspiring communicators learn how to prepare with focus, deliver with clarity, and speak with power. Our acclaimed conferences and podcast featuring industry-leading presenters have helped thousands build their businesses and become the speakers they've always wanted to be.

Hosted by Ken Davis, author, speaker and communications trainer, the Art and Business of Public Speaking is a podcast designed to provide rich resources empowering public speakers to construct and deliver exceptional presentations that will lead people to action and powerfully impact lives. In addition, it will reveal strategies and creative ideas that will jumpstart a speaking career or catapult an existing career to the next level. If you speak, if you write, or if you perform in public, you've come to the right place. Welcome!

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095: Why the Little Things Absolutely Matter

095: Why the Little Things Absolutely Matter

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