Steve is an experienced strategic leader, team builder, and relationship manager, with over 20 years professional experience in sales, marketing, and management. Drawing from his extensive experience leading teams at small, high-growth organizations, all the way up to Fortune 500 companies, Steve brings a unique approach to leadership that blends the passion of a startup mentality with the discipline that is required of a mature company. In addition to his corporate work, Steve has served in leadership capacities on several boards of directors, including as president of a 20+member board on behalf of a large national non-profit organization.

In this episode Jason and Steve discuss:

• The best advice in business 
• What happens when you listen 
• How to gain someone’s respect 
• Being a chameleon kind of leader 

Key Takeaways: 

• Listen at least twice as much as you speak. Fight that urge to keep talking about your product or your company and instead, develop a genuine concern for the client’s need and desire. 
• When you allow your clients to speak, two things happen. First, you get to truly know their concerns and can tweak your response accordingly. Second, they’ll remember the conversation better if it was them who did most of the talking. 
• If you want to earn someone's respect, be honest and own up to your mistake whenever you do make mistakes. Also, don’t be afraid to step in and show that you’re going to be the one to solve the problem. 
• As a leader, you’ve got to adapt to your team, one leadership style isn’t going to work for all situations and all kinds of people. Your job is to inspire your team to reach new heights, you must adjust your leadership style to fit your team. One leadership style isn’t going to work for all situations and all kinds of people. 

“We run to the fire, not from it. Perfection is gonna be impossible… our clients remember not that something went wrong, but how we stepped up to fix it when something went wrong.” - Steve Sussman

Connect with Steve Sussman:

Website: www.nan-amc.com

Phone: 727-210-9152

Email: [email protected]

Connect with Steve and Jason:

LinkedIn: Jason or Steve

Website: Rewire, Inc.: Transformed Thinking 

Email: [email protected]

Show notes by Podcastologist: Justine Talla

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.