THE GUESTAlex Bakula-Davis is the Vice President of Customer Success at Clearstory. THE SHOWWeekly conversations about post-sales success in the SaaS industry because recurring revenue requires recurring value. THE LINKSAlex Bakula-DavisLinkedIn: <a href="https://www.linkedin.com/in/alex-bakula-davis-97014b25/" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">https://www.linkedin.com/in/alex-bakula-davis-97014b25/</a> My linksLinkedIn: ⁠<a href="https://www.linkedin.com/in/bret-siers-%E2%96%B6/" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">https://www.linkedin.com/in/bret-siers-%E2%96%B6/</a>adoptIQ: <a href="https://www.traininglayers.com/" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">https://www.traininglayers.com/</a>

THE GUEST Alex Bakula-Davis is the Vice President of Customer Success at Clearstory. THE SHOW Weekly conversations about post-sales success in the SaaS industry because recurring revenue requires recurring value. THE LINKS Alex Bakula-Davis LinkedIn: https://www.linkedin.com/in/alex-bakula-davis-97014b25/ My links LinkedIn: ⁠https://www.linkedin.com/in/bret-siers-%E2%96%B6/ adoptIQ: https://www.traininglayers.com/

THE GUESTAlex Bakula-Davis is the Vice President of Customer Success at Clearstory. THE SHOWWeekly conversations about post-sales success in the SaaS industry because recurring revenue requires recurring value. THE LINKSAlex Bakula-DavisLinkedIn: <a href="https://www.linkedin.com/in/alex-bakula-davis-97014b25/" rel="noopener noreferrer">https://www.linkedin.com/in/alex-bakula-davis-97014b25/</a> My linksLinkedIn: ⁠<a href="https://www.linkedin.com/in/bret-siers-%E2%96%B6/" rel="noopener noreferrer">https://www.linkedin.com/in/bret-siers-%E2%96%B6/</a>adoptIQ: <a href="https://www.traininglayers.com/" rel="noopener noreferrer">https://www.traininglayers.com/</a>

1: Alex Bakula-Davis

Recurring Value: Deep dive into the critical post-sale journey in B2B SaaS.Each episode features insights from the teams who play a pivotal role in ensuring success in the customer journey:<ul><li>Onboarding Specialists</li><li>Customer Support</li><li>Success Managers</li><li>Product Developers</li><li>Renewal Experts.</li></ul>Join us as we uncover how these professionals enhance user experiences, integrate successful strategies, tackle challenges, and significantly impact revenue through each stage of the adoption funnel—from onboarding to expansion, leading to retention. Discover the collective efforts that transform customer engagement into lasting loyalty.

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Recurring Value: Deep dive into the critical post-sale journey in B2B SaaS.Each episode features insights from the teams who play a pivotal role in ensuring success in the customer journey:Onboarding SpecialistsCustomer SupportSuccess ManagersProduct DevelopersRenewal Experts.Join us as we uncover how these professionals enhance user experiences, integrate successful strategies, tackle challenges, and significantly impact revenue through each stage of the adoption funnel—from onboarding to expansion, leading to retention. Discover the collective efforts that transform customer engagement into lasting loyalty.

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1: Alex Bakula-Davis

1: Alex Bakula-Davis