In this tenth and final episode of series one, we sit down Chris Blade, managing director of Cumbria Crystal – the UK's only remaining producer of hand-blown, hand-cut, English lead crystal. He talks us through some of the challenges of manufacturing in the luxury goods sector as well as the highlights of running a business based on rare artisan skills:

• Inventive ways to maximise revenue: workshops and events
• Small operational changes that take a big chunk off overheads
• Using bonuses to get disparate teams to share a collective goal
• The value of executive learning programmes and networks

GUEST: Chris Blade HOST:Hunter Ruthven TAGS: small business, SME, leadership, business improvement, management, startup, entrepreneurs, productivity, innovation, luxury goods, manufacturing For more on Be the Business, subscribe to our newsletter here www.bethebusiness.com