10 Hats - The Institute of General Practice Management Podcast

10 Hats - The Institute of General Practice Management Podcast

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10 Hats - The Institute of General Practice Management Podcast episodes

  • Episode 24 - Influencing change

    Ali welcomes Kay, Ed and Nikki on the latest IGPM podcast. The team chat about the journey over the past five years to where, this month, we were invited to give evidence on the NHS Health Bill in Parliament. We talk about Nikki's experiences in Nothern Ireland and Wales, alongside some upcoming highlights for members.


    0:40 Heatwave challenges

    4:50 Parliament visit

    11:00 Wales updates

    14:00 Vaccine planning in Wales

    16:00 Northern Ireland

    19:00 The role of the PM

    22:00 Accreditation support

    23:00 Member benefits


    Purchase tickets to the All Wales PM conference here


    Read Nicola's blog here


    See Kay in Parliament here


    Hosted on Acast. See acast.com/privacy for more information.

    29 min
  • Episode 23 - Heatwaves, CQC and GP reimbursement

    Ali is joined by Ceri, Ed, Kay and Robyn to talk about the brand new Safe House member benefit from the IGPM. Ed recently underwent a CQC inspection so shares his experience of the new "light touch" inspection, while Robyn tells us about the CAP reimbursement scheme. Ceri also helps us get ready for Pride month!


    1:00 Hot days!

    3:00 IGPM Safe House and PM wellbeing

    10:00 CQC

    21:30 GP Reimbursement scheme (CAP)

    30:00 Pride month

    Hosted on Acast. See acast.com/privacy for more information.

    36 min
  • Episode 22 - Another busy week for Managers in General Practice

    This month, Ali is joined by Ceri, Kay and Robyn on the back of the DDRB and news of new CQC inspection formats, to digest and discuss what we know so far!


    0:10 Intro

    0:50 DDRB

    14:40 CQC inspections

    17:55 IGPM Safe House

    21:30 PM day


    If you'd like to join the IGPM Southern Conference - book here.



    Hosted on Acast. See acast.com/privacy for more information.

    24 min
  • Episode 21 - Diving into the 26/2027 contract with the IGPM

    This month, Ali is joined by Ed, Kay and Robyn to share a deeper insight into the details of the contract letter, the IGPM involvement in the discussions and much more.


    0:01 Intro

    0:30 Introducing our guests

    1:00 A big moment for practice management

    5:10 Breaking down the details

    5:20 GP recruitment payment

    11:20 What does this mean for PCNs and ARRS?

    12:30 Advice and Guidance change

    20:20 Funding

    22:50 Same day access

    28:00 We'll keep speaking up for you.


    If you're not an IGPM please do visit https://www.igpm.org.uk/



    Hosted on Acast. See acast.com/privacy for more information.

    30 min
  • Episode 20 - Starting 2026 with the IGPM

    This month, Kay, Ceri, Ed and Robyn join Ali for a discussion on their New Year resolutions, accreditation and upcoming activities. Kerryann and Sarah, the IGPM PCN Representatives, also pop in for a chat about the issues facing PCN Managers at the moment, and why the IGPM is important for them,


    0:29 Intro

    3:00 Regional Rep meeting

    7:00 BMA Survey

    8:00 Contract chat

    9:00 Meet our PCN Representatives

    19:00 New Year resolutions

    22:00 Accrediation and dispensing

    28:00 What does IGPM mean to your GPs

    33:00 National Practice Manager day



    If you'd like to visit the IGPM Southern Conference, Book here


    Hear Ceri and Ed present at Best Practice this February, book here



    Hosted on Acast. See acast.com/privacy for more information.

    37 min
  • Episode 19 - November updates 2025

    Ali is joined by Ceri, Adrian, Robyn and Dominque (Nicki) Walker the new National Lead for Wales.


    0:10 Welcome

    0:50 Meet Nicki

    11:00 CQC Survey

    15:00 Ombudsman

    17:50 Online access

    Hosted on Acast. See acast.com/privacy for more information.

    29 min
  • Episode 18 - PMs are the linchpin of general practice

    We welcome Ed Kennedy, Robyn Clark, Ceri Chaplin and Adrian Down to chat about the latest happenings in primary care. Regional representative Peter Maynard also joins us to talk about hosting our new member Teams drop-ins.


    0:10 Intro

    0:30 Online consultations

    16:00 Digital considerations

    17:40 Peter Maynard talks about member drop-ins

    19:10 Meeting Dr Evans

    24:00 IGPM Wales


    To contact your local representative or to join the IGPM, email [email protected].

    Hosted on Acast. See acast.com/privacy for more information.

    28 min
  • Episode 16 - Pride month, CQC and regulation of Practice Managers

    Ali is joined by Ceri Chaplin, Adrian Down, and Kay Keane to talk about the importance of Pride month, the new IGPM LGBTQA toolkit and how Kay coped with a CQC inspection.


    0:15 Intro

    1:20 Pride month highlights

    10:00 CQC experience for Kay

    15:00 CQC and the IGPM

    17:50 Regulation


    Link to LGBT Foundation

    Hosted on Acast. See acast.com/privacy for more information.

    23 min
  • Episode 15 - Meet the new IGPM directors

    In this new podcast, Ali chats to the three new IGPM Directors - Ceri Chaplin, Adrian Down, and Ed Kennedy to find out about their journeys in practice management, and how they see the IGPM evolving. We also talk about the importance of downtime and why all PMs should be accredited.


    0:15 Intro

    1:00 Meet the new directors

    11:00 What are the main areas of focus for the year ahead?

    16:50 Switching off and protecting your wellbeing

    22:00 Accreditation

    25:00 Close


    If you'd like us to cover a topic on the podcast, please email [email protected]


    Hosted on Acast. See acast.com/privacy for more information.

    27 min

About 10 Hats - The Institute of General Practice Management Podcast

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The official podcast for the IGPM

Hosted on Acast. See acast.com/privacy for more information.