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The hospitality industry epitomizes service. There is no other industry where exceeding expectations and creating incredible experiences is essential for the long-term success and viability of a business. In this episode we'll explore ten things that I've learned from the hospitality industry - and I think all 10 can be applied to just about any business right away with not much effort!

For detailed show notes, Justin Varuzzo's after thoughts on each episode, and lists you can use to take immediate action in your business, check out the website at http://www.marketingandservice.com.