<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Week 26 Topic: Process Improvement Alyssa gets all “meta” on me, with the idea of having a process for process improvement!<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Week 26 Topic: Process Improvement Alyssa gets all “meta” on me, with the idea of having a process for process improvement! Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Week 26 Topic: Process Improvement Alyssa gets all “meta” on me, with the idea of having a process for process improvement!<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

100: Process Improvement with Alyssa Percell

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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100: Process Improvement with Alyssa Percell

100: Process Improvement with Alyssa Percell