In order for veterinary clinics to run smoothly, there needs to be processes, systems, accountability, and trust. This week, Shawn & Ivan speak with Dr. Kurt Phillips of City Way Animal Clinics about how to become a successful veterinary CEO. Kurt recommends Traction by Gino Wickman (amzn.to/3zfU1wV) & The E-Myth by Michael Gerber (amzn.to/3gqJBSi). Learn more about Kurt at citywayanimalclinics.com.