Being threatened with acts of aggression and violence in their workplace is a common occurrence for many frontline staff. Using a variety of techniques in controlled environments, trauma therapist, Mark Wingfield deliberately frightens people to see how they would respond to threats helping them deal with real life situations by learning how to stand up for themselves.

KEY TAKEAWAY

"The idea is to press their hot buttons and sometimes that's really hard. There are some people who are as cool as cucumbers. We spend a bit of time trying to make them feel a little bit uncomfortable, start to lose their control and then we help them to get it back again so they can deal with things that might really happen to them. So it's really challenging but afterwards people walk out 10 feet tall metaphorically!"

ABOUT MARK WINGFIELD

Author, coach and trainer, Mark Wingfield specialises in managing fear and building resilience. He has an eclectic mix of skills and experience and since 2006, has blended his skills, experience and expertise in communications, leadership coaching, self-protection and therapy to MPower™ individuals to face and manage their challenges and fears effectively. Mark has worked in many different industries with all communities and sectors but always strives to provide something practical, realistic and relevant.

CONNECT WITH MARK

http://uk.linkedin.com/in/wingfieldmark

https://twitter.com/TheMADMAXMAN

https://www.facebook.com/MAX.Conflict.Management

https://www.youtube.com/user/MARKATMAX

http://haveningmax.com/

Ebook – How to get home safe - every day - https://www.amazon.co.uk/How-get-home-safe-kindle-ebook/dp/B086P4FN1Z/ref=sr_1_1?dchild=1&keywords=how+to+get+home+safe+evry+day+mark+wingfield&qid=1586349828&sr=8-1-spell

ABOUT THE HOST - AMY ROWLINSON

Amy is a Coach, Mentor, iTunes #1 Podcaster, Mastermind Host, Speaker and Property Investor. Through coaching and workshops, Amy works with businesses to Focus on WHY to create people-centred environments, by improving productivity and employee engagement by focusing on fulfilment, values and purpose.

Amy inspires and empowers entrepreneurial clients to discover the life they dream of by assisting them to make it their reality through their own action taking. Helping them to focus on their WHY with clarity uniting their passion and purpose with a plan to create the life they truly desire.

If you would like Amy to help you focus on your WHY then please book a free 20 min call via www.calendly.com/amyrowlinson/enquirycall

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CONNECT WITH AMY

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https://www.linkedin.com/in/amyrowlinson/

HOSTED BY: Amy Rowlinson

DISCLAIMER

The views, thoughts and opinions expressed in this podcast belong solely to the host and guest speakers. Please conduct your own due diligence.