In this episode, Richard speaks to Michelle Ragusa-McBain, Global Lead and Channel Community Evangelist for MSP and XaaS at Cisco. And, Michelle is a former chair of CompTIA's Advancing Women in Technology community and a driving force in the industry.

They talk about Cisco’s security stack, and their popular tools Meraki, Duo and Umbrella. Michelle explains how the company has evolved to be an MSP partner, and how they’re working to develop stronger relationships.

She also explains how their offerings are suited to businesses around the world, and what Cisco partners sometimes overlook.

Plus, Michelle explains what XaaS is and why it’s good for customers and businesses, what’s changed in the IT industry and how the changes have led to opportunities for MSPs.

Richard asks Michelle about her experiences as a woman in tech, how we can get more women and girls interested in STEM, and what employers can do to mentor and inspire female employees.

Mentioned in This Episode

• Find your SSI score
• MSP marketing expert Robin Robins
• TruMethods framework for MSPs
• CompTIA
• CompTIA Advancing Women in Technology