<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Specials: Fireside 2 Simone Secci is second up in the new Customer Support Leaders Fireside series. In these sessions, guests bring their own topics for a more relaxed, longer chat. In a rapidly developing tradition, Simone also brings a fireside (albeit a virtual one) to our discussion on data in support.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Specials: Fireside 2 Simone Secci is second up in the new Customer Support Leaders Fireside series. In these sessions, guests bring their own topics for a more relaxed, longer chat. In a rapidly developing tradition, Simone also brings a fireside (albeit a virtual one) to our discussion on data in support. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Specials: Fireside 2 Simone Secci is second up in the new Customer Support Leaders Fireside series. In these sessions, guests bring their own topics for a more relaxed, longer chat. In a rapidly developing tradition, Simone also brings a fireside (albeit a virtual one) to our discussion on data in support.<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

104: Fireside with Simone Secci

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

Business

Technology

Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

Share 104: Fireside with Simone Secci

Sign up to save your podcasts

104: Fireside with Simone Secci

104: Fireside with Simone Secci

More shows like Customer Support Leaders

HBR IdeaCast

TED Talks Daily

The School of Greatness

The Official SaaStr Podcast: SaaS | Founders | Investors

The Daily

Up First from NPR

The Game with Alex Hormozi

Modern Wisdom

Advice from a Call Center Geek!

On Purpose with Jay Shetty

Coaching Real Leaders

Huberman Lab

The Mel Robbins Podcast

HBR On Leadership

Happy to Help | A Customer Support Podcast