Katelyn tells us about the difficult conversation she had with a colleague who touched her inappropriately in the workplace … and why she chose not to escalate to HR. She also tells us how she almost lost her company during the pandemic but instead grew her business 5X over the next three years through the power of social media connection. Most importantly, she tells us why it’s important to be friendly at the Tim Horton’s drive thru. 

Resources Mentioned in This Episode:

• Don’t call people out - call them in

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