One Next Step: Management Tips & Tools for Small Business Owners

106: My Pleasure: How a BELAY VA Serves Chick-fil-A


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Many leaders wait until they’re completely overwhelmed to start delegating, but hiring someone before you reach that point can help you build a more successful working relationship.  In this episode, BELAY CEO Tricia Sciortino talks with Chick-fil-A operator Rob Herold and his BELAY virtual assistant, Mindy Brewer. Rob and Mindy share practical insight about the process of onboarding and beginning to delegate to a VA. They also explain how their partnership frees Rob up to focus on the things he does best. Whether you’re currently working with a VA or you’re considering hiring one but aren’t sure if you’re ready, this episode is full of valuable information.  Welcome to episode 106 of One Next Step. 

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