Creatives Grab Coffee

#107 The Art of Client Relationships (ft. Great Things Studios)


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In this episode of Creatives Grab Coffee, Dario Nouri sits down with N’tchidjè Doumbia, founder and creative director of Great Things Studios, a Montreal-based video production company known for its cinematic commercial and corporate work.

N’tchidjè shares his journey from music videos to full-scale agency operations, the growing pains of scaling, and how his company maintains creative quality while managing client expectations and large-scale productions. The conversation digs into leadership, team culture, and how the best studios evolve from purely creative shops into strategic, relationship-driven businesses.

Topics Covered:

00:00 – Intro & background of Great Things Studios

05:00 – The shift from creative to strategic production work

09:00 – Managing big clients and keeping creative control

14:00 – Why relationships drive long-term agency success

19:00 – How to scale a team without losing culture

25:00 – Leadership lessons and defining your company vision

33:00 – Balancing artistry with operational systems

41:00 – Reinvesting profits into talent and technology

46:00 – The creative risk of saying “no” to bad projects

50:00 – Montreal’s evolving production landscape

Key Takeaways:

  • Building a scalable studio requires structure, not just creativity.
  • Strong client relationships are your most valuable business asset.
  • Leadership means trusting your team and protecting creative integrity.
  • Knowing when to say no is crucial for brand longevity.
  • The Montreal video scene is diversifying fast, offering global opportunity.

🎥 Guest:

N’tchidjè Doumbia – Founder & Creative Director, Great Things Studios

📍 Based in Montreal, Canada

🎧 Hosts:

Dario Nouri & Kyrill LazarovLapse Productions, Toronto

https://www.lapseproductions.com

🎙️ About Creatives Grab Coffee:

Creatives Grab Coffee dives into the business of video production, featuring candid conversations with production company founders and filmmakers across the globe about scaling, leadership, and creative strategy.

👇 Follow & Subscribe:

Website – https://creativesgrabcoffee.com

Instagram – https://instagram.com/creativesgrabcoffee

LinkedIn – https://linkedin.com/company/lapseproductions

SPONSORS:

Canada Film Equipment: www.CanadaFilmEquipment.com

Audio Process: www.Audioprocess.ca

#CreativesGrabCoffee #videographyhacks #videography #videographer #videoproduction #businesspodcast #videoproductionpodcast #lapseproductions #videomarketing #videoproductioncompany #videoproductionservices

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