Are you ready for the future of retail? This week on The Retail Perch, our host Gary Hawkins turns guest. Gary, in addition to being podcast host extraordinaire, is also the Founder and CEO of CART (Center for Advancing Retail & Technology). In this interview, Shekar asks Gary to walk listeners through his latest white paper, Retail 4.0: The Age of Metamorphosis. Among other insights from the paper, Gary outlines the three steps retailers have to take not just to be best in class today, but in years to come. Gary cautions retailers to innovate BEFORE they have to because by then it will be TOO LATE.