McKinsey on Consumer and Retail

By McKinsey Retail & Consumer GoodsBusiness News Marketing Business News Management

McKinsey on Consumer and Retail episodes

September 27 Convenience or discovery: Which mission will your store serve?
As AI reshapes how consumers browse, shop, and buy, retailers must choose a mission for every location—and commit to it.
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25 min
August 27 Pacsun’s Gen Z playbook: Listen, learn, and let go
Pacsun CEO Brieane Olson talks to McKinsey partner Pamela Brown about community co-creation, leadership lessons, and what’s next for Gen Z and for Pacsun.
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29 min
April 02 From dashboards to decisions: Empowering merchants with agentic AI
Agentic AI can automate routine work and improve merchandising decisions at scale. What does it take to translate potential into performance?
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23 min
February 05 Rethinking restaurant success
Union Square Hospitality Group’s Chip Wade and John Ragan share their perspectives on customer experience, restaurant technology, and the future of dining.
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26 min
October 09, 2025 How today’s consumers are spending their time and money
What are the trends shaping consumer sentiment and behavior in 2025—and what are the implications for brands and retailers?
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27 min
September 08, 2025 Holiday shopping 2025: US consumers hunt for early deals
They’re concerned about inflation and looking for value, so US consumers are changing their shopping habits this holiday season. Here’s what that means for retailers and consumer goods companies.
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24 min
August 28, 2025 A close look at the global beauty industry in 2025
We asked 15,000 consumers and 100-plus executives for their perspectives on today’s beauty market. In this episode, we highlight the themes that emerged from our research.

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28 min
May 07, 2025 How the sporting goods industry can turn uncertainty into opportunity
The authors of a new report, Sporting Goods 2025, explore key themes that will shape the market and highlight consumer trends that could represent paths to growth.
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23 min
October 02, 2024 Portfolio and performance: Priorities for CPG leaders
The consumer goods industry, once an investor darling, has underperformed in recent years. Companies can prioritize six actions to simultaneously revive revenue growth and cut costs.
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25 min
February 22, 2024 Luxury retail is about ‘emotions, not transactions’
The physical shopping experience matters more than ever, says Value Retail founder Scott Malkin, whose company owns some of the world’s best-performing luxury shopping destinations.
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22 min

About McKinsey on Consumer and Retail

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McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for…