This three-part miniseries is all about keeping your cool when speaking on the spot.

Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment.

Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze, when put on the spot? This special three-part series turns to experts for guidance, from a sports commentator, FBI hostage negotiator, and UN translator to a game show host, NFL referee and Sotheby’s auctioneer.

Part 1: Preparation and Mindset

Discover how to prepare for the unpredictable, manage anxiety, and find the right headspace for success.

Part 2: Mastering the Moment

Learn to stay present, read the room, and use techniques like mirroring and pacing to connect with your audience.

Part 3: When Things Go Wrong

Find out how to recover from inevitable mishaps and keep moving forward with confidence, turning mistakes into gold.

In addition to insight-packed discussions, this Think Fast, Talk Smart miniseries offers practical exercises and homework assignments to help you implement what you've learned. Whether you draw blanks when put on the spot or simply want to articulate your thoughts more clearly in the moment, these episodes will transform how you think — and speak — on your feet.

Episode Reference Links:

• Chris Voss - Former FBI Negotiator, Keynote Speaker
• Chris Voss's Book: Empathy and Understanding In Business  
• Annabelle Williams - Paralympic Champion, Sports Broadcaster
• Giampaolo Bianchi - United Nations Interpreter
• Brad Rogers - NFL Referee, Professor
• Phyllis Kao - Sotheby's Auctioneer
• Peter D Sagal - Game Show Host, Author

Connect:

• Premium Signup >>>> Think Fast Talk Smart Premium
• Email Questions & Feedback >>> [email protected]
• Episode Transcripts >>> Think Fast Talk Smart Website
• Newsletter Signup + English Language Learning >>> FasterSmarter.io
• Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
• Matt Abrahams >>> LinkedIn

Chapters:

• (00:00) - Introduction

 *****
Stay Informed on Stanford's world changing research by signing up for the Stanford Report
Become a Faster Smarter Supporter by joining TFTS Premium.     

This three-part miniseries is all about keeping your cool when speaking on the spot.

Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment.

Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze, when put on the spot? This special three-part series turns to experts for guidance, from a sports commentator, FBI hostage negotiator, and UN translator to a game show host, NFL referee and Sotheby’s auctioneer.

Part 1: Preparation and Mindset

Discover how to prepare for the unpredictable, manage anxiety, and find the right headspace for success.

Part 2: Mastering the Moment

Learn to stay present, read the room, and use techniques like mirroring and pacing to connect with your audience.

Part 3: When Things Go Wrong

Find out how to recover from inevitable mishaps and keep moving forward with confidence, turning mistakes into gold.

In addition to insight-packed discussions, this Think Fast, Talk Smart miniseries offers practical exercises and homework assignments to help you implement what you've learned. Whether you draw blanks when put on the spot or simply want to articulate your thoughts more clearly in the moment, these episodes will transform how you think — and speak — on your feet.

Episode Reference Links:

• Chris Voss - Former FBI Negotiator, Keynote Speaker
• Chris Voss's Book: Empathy and Understanding In Business  
• Annabelle Williams - Paralympic Champion, Sports Broadcaster
• Giampaolo Bianchi - United Nations Interpreter
• Brad Rogers - NFL Referee, Professor
• Phyllis Kao - Sotheby's Auctioneer
• Peter D Sagal - Game Show Host, Author

Connect:

• Premium Signup >>>> Think Fast Talk Smart Premium
• Email Questions & Feedback >>> [email protected]
• Episode Transcripts >>> Think Fast Talk Smart Website
• Newsletter Signup + English Language Learning >>> FasterSmarter.io
• Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
• Matt Abrahams >>> LinkedIn

Chapters:

• (00:00) - Introduction

 *****
Stay Informed on Stanford's world changing research by signing up for the Stanford Report
Become a Faster Smarter Supporter by joining TFTS Premium.     

Communication isn’t about perfect word choice, it’s about connecting with others.

For native speakers and language learners alike, communicating comes with all kinds of challenges. But no matter how much we stumble over our words, Lindsay McMahon says communication isn’t about perfection — it’s about connection.

The CEO and founder of All Ears English and host of the All Ears English podcast, McMahon is on a mission to help non-native English speakers around the world hone their ability to communicate and connect. Whether you’re forming your first sentences in a new language or giving a presentation in the language you’ve spoken your whole life, “It's about human connection,” she says. “What really matters is are we connecting to our audience… the human being[s] in front of us?”

In this episode of Think Fast, Talk Smart, McMahon joins host Matt Abrahams to explore strategies for improving our communication — not by finding the right words, but by finding the right mindset. From active listening and cultural awareness to quieting nerves and building confidence, McMahon's practical approaches help communicators connect more authentically in any language or context.

Episode Reference Links:

• Lindsay McMahon 
• All Ears English 
• Ep.8 Don't Get Lost in Translation: How Non-Native Speakers Can Communicate With Confidence

Connect:

• Premium Signup >>>> Think Fast Talk Smart Premium
• Email Questions & Feedback >>> [email protected]
• Episode Transcripts >>> Think Fast Talk Smart Website
• Newsletter Signup + English Language Learning >>> FasterSmarter.io
• Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
• Matt Abrahams >>> LinkedIn

Chapters:

• (00:00) - Introduction

*****
Stay Informed on Stanford's world changing research by signing up for the Stanford Report
Join our upcoming 200th episode live event April 14 & 15
Become a Faster Smarter Supporter by joining TFTS Premium.    

Stanford experts answer live questions on leadership, authenticity, and communication.

What happens when four top Stanford thinkers take live questions from a room full of leaders? In Part 2 of this special Think Fast, Talk Smart series from the Stanford LEAD Me2We Conference, Matt Abrahams and his panel of expert GSB faculty—Allison Kluger, Naomi Bagdonas, Christian Wheeler, and Nir Halevy—answer questions from a live audience. They cover real-world challenges around leadership, authenticity, psychological safety, and managing your reputation in complex environments. With honest reflections and actionable advice, their answers offer a candid look at what it takes to lead with intention while staying true to yourself.

Episode Reference Links:

• Allison Kluger 
• Book Allison Contributed to:  Brand Up 
• Naomi Bagdonas 
• Nir Halevy 
• Christian Wheeler 
• Ep.2 Communicating Our Multiple Selves: How to Effectively Manage Your Reputation 
• Ep.13 Make ’Em Laugh: How to Use Humor as a Secret Weapon in Your Communication 
• Ep.30 Dissolve Disagreements: How Communication Impacts Conflict 
• Ep.18 Managing in the Moment: How to Get Comfortable with Being Uncomfortable 

Connect:

• Premium Signup >>>> Think Fast Talk Smart Premium
• Email Questions & Feedback >>> [email protected]
• Episode Transcripts >>> Think Fast Talk Smart Website
• Newsletter Signup + English Language Learning >>> FasterSmarter.io
• Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
• Matt Abrahams >>> LinkedIn

Chapters:

• (00:00) - Introduction

*****
Stay Informed on Stanford's world changing research by signing up for the Stanford Report
Join our upcoming 200th episode live event April 14 & 15
Become a Faster Smarter Supporter by joining TFTS Premium.    

Effective leadership begins with the way you communicate.

Leading with impact isn’t about speaking louder—it’s about communicating in ways that resonate with what people already value. In Part 1 of this special two-part series from the Stanford LEAD Me2We Conference, Matt Abrahams brings together four expert GSB faculty—Allison Kluger, Nir Halevy, Christian Wheeler, and Naomi Bagdonas—to explore how to lead and communicate with intention. They share how authenticity builds trust, why discomfort is essential for growth, how to design space for serendipity, and the role AI can play in expanding—not replacing—human potential. From managing reputation to staying present in high-pressure moments, this episode of Think Fast, Talk Smart offers insights to help leaders connect more effectively, show up with purpose, and inspire meaningful action.

Episode Reference Links:

• Allison Kluger 
• Book Allison Contributed to:  Brand Up 
• Naomi Bagdonas 
• Nir Halevy 
• Christian Wheeler 
•  Learn more about the Stanford Lead Program  
• Ep.2 Communicating Our Multiple Selves: How to Effectively Manage Your Reputation 
• Ep.13 Make ’Em Laugh: How to Use Humor as a Secret Weapon in Your Communication 
• Ep.30 Dissolve Disagreements: How Communication Impacts Conflict 
• Ep.18 Managing in the Moment: How to Get Comfortable with Being Uncomfortable 

Connect:

• Premium Signup >>>> Think Fast Talk Smart Premium
• Email Questions & Feedback >>> [email protected]
• Episode Transcripts >>> Think Fast Talk Smart Website
• Newsletter Signup + English Language Learning >>> FasterSmarter.io
• Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
• Matt Abrahams >>> LinkedIn

Chapters:

• (00:00) - Introduction

*****
Stay Informed on Stanford's world changing research by signing up for the Stanford Report
Join our upcoming 200th episode live event April 14 & 15
Become a Faster Smarter Supporter by joining TFTS Premium.    

Turn Q&A from nerve-wracking to confidence-boosting with strategies for clear, controlled answers.

A great presentation doesn’t end with the final slide—it continues through the Q&A, where real engagement happens. Yet, for many speakers, this is the most nerve-wracking part. In this episode, Matt Abrahams explores why Q&A can feel intimidating and how shifting your mindset can turn it into an opportunity rather than a challenge. Drawing from his book, Speaking Up Without Freaking Out, he shares expert-backed techniques for structuring responses, managing audience expectations, and maintaining composure under pressure. Whether you're facing a tough crowd or just want to refine your speaking skills, you’ll walk away with the confidence to command the room—no matter the question.

Audio excerpt based on Speaking Up without Freaking Out by Matt Abrahams (printed book by Kendall Hunt Publishing 2016), read by the author. Copyright 2024 by Matthew Abrahams LLC.

Episode Reference Links:

• Speaking Up Without Freaking Out | Audio Book 
• Speaking Up Without Freaking Out

Connect:

• Premium Signup >>>> Think Fast Talk Smart Premium
• Email Questions & Feedback >>> [email protected]
• Episode Transcripts >>> Think Fast Talk Smart Website
• Newsletter Signup + English Language Learning >>> FasterSmarter.io
• Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
• Matt Abrahams >>> LinkedIn

Chapters:

• (00:00) - Introduction

********
Get $50 off coaching today at Strawberry.me/smart
Join our upcoming 200th episode live event and Ask Matt Anything you want to know -  April 14 & 15
Become a Faster Smarter Supporter by joining TFTS Premium. 

How to craft compelling stories that captivate, inspire, and make an impact.

Great storytelling isn't just about telling tales—it’s about crafting experiences that captivate, inspire, and drive change. In this special Quick Thinks bonus episode of Think Fast, Talk Smart, Matt Abrahams welcomes bestselling author Dan Heath for a masterclass on the power of stories.
Dan breaks down the elements of an impactful story, sharing a case study from his book Reset, outlining how to find compelling stories that connect with audiences, the structure of engaging narratives that keep people hooked, and the power of analogies and unexpected contrasts in storytelling.

Get more done with Grammarly. Download Grammarly for free at grammarly.com/podcast.

Episode Reference Links:

• Dan Heath
• Dan’s Books: Reset: How to Change What's Not Working 
• Ep.190 Motivation Matters: How to Leverage What People Already Want
• Ep.170 Advice from Nontraditional Storytellers Part 1
• Ep.171 Advice from Nontraditional Storytellers Part 2 

Connect:

• Premium Signup >>>> Think Fast Talk Smart Premium
• Email Questions & Feedback >>> [email protected]
• Episode Transcripts >>> Think Fast Talk Smart Website
• Newsletter Signup + English Language Learning >>> FasterSmarter.io
• Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
• Matt Abrahams >>> LinkedIn

Chapters:

• (00:00) - Introduction

  ********
This episode is sponsored by Grammarly. Download Grammarly for free today
Become a Faster Smarter Supporter by joining TFTS Premium.  

How to craft communication that your audience will remember.

Why do some messages stick, while others go in one ear and out the other? When it comes to crafting memorable communication, Ada Aka says not all verbiage is created equal. 

“Certain words are intrinsically more memorable than others,” says Aka, an assistant professor of marketing at Stanford Graduate School of Business. In her research of consumer behavior and decision-making, she’s uncovered how language shapes not just our perception of the world, “but how the world stays with us over time." From concrete terms to emotionally charged ones, certain words have more staying power than others, and to communicators who want to capture audiences (and keep them), she says, “Carefully chosen words, they're going to be taking the attention.”

In this episode of Think Fast, Talk Smart, Aka joins Matt Abrahams to explore the science of memorable communication. From creating brand slogans that stick to choosing words that align with your message, she reveals how to create communication that won't be forgotten.

Episode Reference Links:

• Ada Aka
• Ep.80 Magic Words: Change What You Say to Inspire and Influence Others

Connect:

• Premium Signup >>>> Think Fast Talk Smart Premium
• Email Questions & Feedback >>> [email protected]
• Episode Transcripts >>> Think Fast Talk Smart Website
• Newsletter Signup + English Language Learning >>> FasterSmarter.io
• Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
• Matt Abrahams >>> LinkedIn

Chapters:

• (00:00) - Introduction

 ********
This episode is brought to you by LinkedIn. Explore your job potential at Linkedin.com/jobs. 
Become a Faster Smarter Supporter by joining TFTS Premium. 

How to turn latent motivation into fuel for change.

If you want to be a changemaker, you’ll have to convince others to join your cause. But according to Dan Heath, persuading your audience isn’t about creating new motivation — it’s about leveraging the motivation that’s already there.

“The most important fuel for any change effort is motivation,” says Heath, the number-one New York Times bestselling author of Reset: How to Change What's Not Working. Instead of struggling to persuade people to want what you want, Heath suggests finding where your goals overlap with the things they already desire. "Before you even get to persuasion, if you can just tap and unleash the energy that's already there, you've already catapulted yourself toward success,” he says.

In this episode of Think Fast, Talk Smart, Heath and host Matt Abrahams explore how to create more compelling communication using “leverage points,” or as Heath says, “where a little bit of effort yields a disproportionate return.” Whether getting buy-in from one teammate or achieving change across an entire organization, Heath shares practical tips for turning latent motivation into an engine for change.

Get more done with Grammarly. Download Grammarly for free at grammarly.com/podcast.

Episode Reference Links:

• Dan Heath
• Dan’s Book: Reset: How to Change What's Not Working 
• Ep.164 Rethinks: Using "Pre-suasion" to Influence Others
• Ep.49 Make Numbers Count: How to Communicate Data Effectively  

Connect:

• Premium Signup >>>> Think Fast Talk Smart Premium
• Email Questions & Feedback >>> [email protected]
• Episode Transcripts >>> Think Fast Talk Smart Website
• Newsletter Signup + English Language Learning >>> FasterSmarter.io
• Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
• Matt Abrahams >>> LinkedIn

Chapters:

• (00:00) - Introduction

********
Get $50 off coaching today at Strawberry.me/smart
Join our upcoming 200th episode live event and Ask Matt Anything you want to know -  April 14 & 15
Become a Faster Smarter Supporter by joining TFTS Premium. 

Why numbers are only as compelling as the narratives we attach to them.

Facts and figures can be your friend, but before you load your presentation full of data, Miro Kazakoff has a word of caution: “Data’s objective, but people are not.”

You might think that your data speaks for itself, but Kazakoff says numbers need a narrative. A senior lecturer at MIT Sloan School of Management and author of Persuading with Data: A Guide to Designing, Delivering, and Defending Your Data, he says the key to making data persuasive isn't about showing more information — it's about understanding your audience well enough to know how to relay it in a way that will connect with them. "The people who get good at this are not so much the people who can talk and draw graphs well, but the people who can listen the best. It starts with is empathy.”

In this episode of Think Fast, Talk Smart, Kazakoff joins Matt Abrahams to explore how to transform complex data into clear, compelling communication. From avoiding the "curse of knowledge" to effectively orienting your audience through visualizations, he shares practical strategies for making your data not just informative, but persuasive.

Episode Reference Links:

• Miro Kazakoff
• Miro’s Book: Persuading with Data
• Ep.49 Make Numbers Count: How to Communicate Data Effectively

Connect:

• Premium Signup >>>> Think Fast Talk Smart Premium
• Email Questions & Feedback >>> [email protected]
• Episode Transcripts >>> Think Fast Talk Smart Website
• Newsletter Signup + English Language Learning >>> FasterSmarter.io
• Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
• Matt Abrahams >>> LinkedIn

Chapters:

• (00:00) - Introduction

 ********
This episode is brought to you by LinkedIn. Explore your job potential at Linkedin.com/jobs. 
Become a Faster Smarter Supporter by joining TFTS Premium.