Most of us try to avoid conflict, particularly at work. But when done right, conflict can be a tool to strengthen interpersonal bonds and generate better results. In this episode, Anne and Frances team up with Amanda Ripley, global conflict journalist and author of the bestselling book High Conflict: Why We Get Trapped and How We Get Out. They tackle the missteps teams often make when it comes to handling conflict and provide actionable alternatives to foster healthy conflict habits in any organization.

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Hosts: Anne Morriss (@annemorriss | LinkedIn: @anne-morriss), Frances Frei (@francesxfrei | LinkedIn: @francesfrei)

Guest: Amanda Ripley (Instagram: @ripleywriter | Website: amandaripley.com/) 

Links

https://anneandfrances.com/

High Conflict: Why We Get Trapped and How We Get Out

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When your organization is bending under the weight of external pressures, it can be difficult to lead your team with strength and clarity. In this episode, Anne and Frances guide a caller who is grappling with burnout as she leads her LGBTQ+ organization through a challenging political climate. Together, they identify strategies for motivating a team with low morale, adapting to a changing environment, and creating opportunities for learning and growth. 

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Hosts: Anne Morriss (@annemorriss | LinkedIn: @anne-morriss), Frances Frei (@francesxfrei | LinkedIn: @francesfrei)

Guest: NAME (Instagram: | LinkedIn: | Website:) 

Links

https://anneandfrances.com/

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YouTube: @TED

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You might know Kate Moennig and Leisha Hailey from their iconic roles as best friends Shane and Alice on The L Word—they’re best friends in real life, too! In this special episode, Anne and Frances talk with Kate and Leisha about their new book So Gay for You and uncover the story of their friendship and its critical role in their success as actors on the show (and beyond). They dig into the benefits and risks of working with your friends, discuss the importance of honest communication, and explore how the L Word team leveraged real-world relationships for better storytelling.

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Hosts: Anne Morriss (@annemorriss | LinkedIn: @anne-morriss), Frances Frei (@francesxfrei | LinkedIn: @francesfrei)

Guests:

Kate Moennig (Instagram: @kateomoennig) 

Leisha Hailey (Instagram: @leishahailey) 

Links

https://anneandfrances.com/

Book: So Gay for You

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A good boss is a rare breed. That’s because running an organisation is hard. It means getting to grips with the world’s most baffling substance: people.

The Economist’s management columnist, Andrew Palmer, is here to help. With his trademark wit, he distills advice and experience from bosses across business and the public sector. 

Whether you manage people now or want to in the future; whether you’re in charge of a company or you dream of founding one; whether you want to build a culture or just give a good presentation—Boss Class is for you.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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In a world filled with requests, many of us are struggling to stay afloat. Even if you’re not a people-pleaser, the desire to maintain a positive reputation can make it hard to turn others down. In this episode, Adam explores the art and science of delivering an effective “no.” He highlights strategies for setting boundaries with others to create space for yourself—and healthier relationships with those around you.

This episode originally aired April 29, 2025.

For the full text transcript, visit ted.com/podcasts/worklife/worklife-with-adam-grant-transcripts

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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Fixable receives calls and questions from listeners all over the world—including Antarctica! In this Quick Fixes episode, Anne and Frances work to solve three callers’ tricky work problems in under 30 minutes. One listener struggles to build trust within his constantly changing expedition team, the next has a creative idea to encourage healthy conflict, and a final caller finds themself caught in the middle between junior employees and senior leadership.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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Studies show that companies would benefit from having fewer and better meetings. So how can you turn your workplace gatherings from time-wasters to productivity boosters? In this episode, Anne and Frances are joined by Priya Parker—acclaimed speaker, facilitator, and best-selling author of The Art of Gathering—to unlock the true power of bringing people together. They brainstorm helpful tips for planning and facilitating great meetings, emphasize the importance of asking good questions, and explain why being “chill” is often detrimental to leadership.

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Hosts: Anne Morriss (@annemorriss | LinkedIn: @anne-morriss), Frances Frei (@francesxfrei | LinkedIn: @francesfrei)

Guest: Priya Parker (Instagram: @priyaparker) 

Links

https://anneandfrances.com/

https://www.priyaparker.com/

The Art of Gathering book

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For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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Today, we’re bringing you a special episode from What It's Like To Be... a podcast from Dan Heath where he explores the world of work, one profession at a time, and interviews people who love what they do.

Dan is speaking with Dr. Hindatu Mohammed, a veterinarian from Austin who opens up about the tough, yet crucial, decisions she helps pet owners make regarding their pets’ health care. It’s a fascinating look at how empathy and expertise come together in the world of veterinary medicine.

You can listen to more episodes of What It's Like To Be... at https://link.mgln.ai/fixabledanheath

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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Looking for a job can be frustrating and exhausting. Unsolicited Advice is back and this time Anne and Frances are helping YOU find work you actually want to do. They share useful tips and tricks for anyone facing today's daunting job market — from navigating rejection burnout to standing out in interviews. They also give employers advice you didn’t ask for on how to find great candidates who will elevate your team.

What problems are you dealing with at work right now? Call or text 234-FIXABLE or email [email protected] to be featured on the show.

This episode originally aired September 23, 2024.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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How do you build a working relationship after you’ve gotten off on the wrong foot? In this episode, Anne and Frances coach a caller who has been brought in to support a team that doesn’t want his help—and doesn’t trust his organization. Together, they brainstorm ways to reset the partnership, offer genuine support, and fix a broken system from the inside out.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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