Today, we’re bringing you a special episode from What It's Like To Be... a podcast from Dan Heath where he explores the world of work, one profession at a time, and interviews people who love what they do.

Dan is speaking with Dr. Hindatu Mohammed, a veterinarian from Austin who opens up about the tough, yet crucial, decisions she helps pet owners make regarding their pets’ health care. It’s a fascinating look at how empathy and expertise come together in the world of veterinary medicine.

You can listen to more episodes of What It's Like To Be... at https://link.mgln.ai/fixabledanheath

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Looking for a job can be frustrating and exhausting. Unsolicited Advice is back and this time Anne and Frances are helping YOU find work you actually want to do. They share useful tips and tricks for anyone facing today's daunting job market — from navigating rejection burnout to standing out in interviews. They also give employers advice you didn’t ask for on how to find great candidates who will elevate your team.

What problems are you dealing with at work right now? Call or text 234-FIXABLE or email [email protected] to be featured on the show.

This episode originally aired September 23, 2024.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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How do you build a working relationship after you’ve gotten off on the wrong foot? In this episode, Anne and Frances coach a caller who has been brought in to support a team that doesn’t want his help—and doesn’t trust his organization. Together, they brainstorm ways to reset the partnership, offer genuine support, and fix a broken system from the inside out.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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We all know Taylor Swift as an international pop superstar—her albums shoot to the top of the Billboard charts, and her recent Eras Tour grossed over $2 billion. But what can we learn from Taylor the businesswoman? In this episode, Anne and Frances sit down with Kevin Evers, author of There’s Nothing Like This: The Strategic Genius of Taylor Swift, to dig into the vision, entrepreneurial instincts, and bold decision-making that built Swift’s global empire.

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Hosts: Anne Morriss (@annemorriss | LinkedIn: @anne-morriss), Frances Frei (@francesxfrei | LinkedIn: @francesfrei)

Guest: Kevin Evers 

Links

https://anneandfrances.com

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For the full text transcript, visit ted.com/podcasts/fixable-transcripts

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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Hosted on Acast. See acast.com/privacy for more information.

In this Quick Fixes episode, Anne and Frances work to solve three different callers’ tricky problems in under 30 minutes. One listener asks for tips on stepping into a first-time leadership role with confidence, the next wants to motivate her disengaged peers, and a final caller worries about navigating their company’s growth strategy when it’s not at all clear who is in charge.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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The resurrection of Barnes & Noble is one of the most remarkable turnaround stories of the modern business era. Chief revival architect and CEO James Daunt joins Anne and Frances to discuss the unconventional leadership strategies that helped him navigate through the pandemic and keep bookstores alive in the age of Amazon and e-books. They explore James’s non-hierarchical approach to team building, dive into the challenges he faced on his mission to revitalize the company, and discover the principle at the heart of his strategy: being nice.

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Hosts: Anne Morriss (@annemorriss | LinkedIn: @anne-morriss), Frances Frei (@francesxfrei | LinkedIn: @francesfrei)

Guest: James Daunt (Instagram | LinkedIn | Website) 

Links

https://anneandfrances.com/

https://www.barnesandnobleinc.com/management/james-daunt/

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For the full text transcript, visit ted.com/podcasts/fixable-transcripts

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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Hosted on Acast. See acast.com/privacy for more information.

When you spot workplace practices that seem less-than-fair, what can you do to stand up for better treatment of someone else? In this episode, Anne and Frances guide a troubled caller who wants to help fix the lopsided pay structures in her organization and advocate for higher compensation for her junior colleagues. Together, they design a plan to gather data and make a rigorous and optimistic case to the higher-ups while supporting those affected in the meantime.

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Hosts: Anne Morriss (@annemorriss | LinkedIn: @anne-morriss), Frances Frei (@francesxfrei | LinkedIn: @francesfrei)

Links

https://anneandfrances.com/

Subscribe to TED 

Instagram: @ted

YouTube: @TED

TikTok: @tedtoks

LinkedIn: @ted-conferences

Website: ted.com

Podcasts: ted.com/podcasts

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Learn more about TED Membership here!

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Hosted on Acast. See acast.com/privacy for more information.

In this Quick Fixes episode, Anne and Frances work to solve three different callers’ tricky work problems in under 20 minutes. One listener wants to prepare herself mentally to become a senior leader in her organization, the next struggles to move on from a past conflict with a coworker, and a final caller wonders if it’s time to call it quits on their small business.

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Host: Anne Morriss (Instagram | LinkedIn), Frances Frei (Instagram | LinkedIn)

Links

https://anneandfrances.com/

Subscribe to TED 

Instagram: @ted

YouTube: @TED

TikTok: @tedtoks

LinkedIn: @ted-conferences

Website: ted.com

Podcasts: ted.com/podcasts

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Learn more about TED Membership here!

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Hosted on Acast. See acast.com/privacy for more information.

Establishing trust with customers and constituents is the cornerstone of a healthy organization—but frontline teams must learn how to do it. In this episode, Anne and Frances help a concerned caller who worries that her team isn’t handling the public’s concerns with enough empathy.​​ Together, they brainstorm actionable ways to improve her team’s trust-building skills by celebrating wins, leaning on each other to solve problems, and using the tried-and-true “trust triangle” framework to better understand the costs of their communication patterns.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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Parenthood and leadership have a shared mission to set other people up for success. Renowned “parenting whisperer” Dr. Becky Kennedy (@drbeckyatgoodinside) joins Anne and Frances to discuss the lessons that parenthood and leadership have to offer each other, from how to repair damaged relationships to the importance of embodying your authority and leading with sturdiness.​​ They also dig into some of the advice in Dr. Becky’s bestselling book Good Inside, and reflects on how childhood experiences can affect your adult relationship with conflict.

You can find transcripts for Fixable at ted.com/podcasts/fixable-transcripts

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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Hosted on Acast. See acast.com/privacy for more information.