Fixable

Most of us believe that if we’re not talking, we’re listening. But there’s a lot more to listening than just hearing what another person has to say. Emily Kasriel spent decades as a journalist and producer at the BBC before turning her attention to communication, connection, and how to create healthier workplaces. She is now an executive coach and the author of Deep Listening: Transform Your Relationships with Family, Friends, and Foes. In this episode, Anne sits down with Emily at the 2026 TED Conference in Vancouver to discuss how more intentional listening can lead to better relationships, workplace environments, and even a better world. Emily shares six practical steps to practice deeper listening, advice for people working on remote teams, and coaching for leaders struggling to communicate across generational divides.

Connect with the team

• Follow Anne on Instagram and LinkedIn
• Follow Frances on Instagram and LinkedIn
• Watch Fixable videos on youtube.com/@TEDPods
• Visit Anne and Frances’ website
• Have a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253
• Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Hosted on Acast. See acast.com/privacy for more information.

Conflict is inevitable, so why are we so bad at it?

In this special featured episode from the new TED podcast, Corner Piece, host Taha investigates the nature of conflict to help his co-hosts, Melissa and Sabrina (and all of us), find healthier ways to handle conflict. He interviews Harville Hendrix, a couples therapist with over 50 years of experience, and Eli J. Finkel, a professor and author of "The All-or-Nothing Marriage". They explain what happens when conflict gets in the way of connection and how to turn it into an opportunity for growth.

Corner Piece is hosted by the creators of the YouTube channel, Answer in Progress. On this podcast, Taha, Melissa and Sabrina follow their curiosities down rabbit holes with help from expert guests to help you, and themselves, understand the world around us a little bit better.

Find more episodes of Corner Piece here: https://link.mgln.ai/iaPHia

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Hosted on Acast. See acast.com/privacy for more information.

Culture shapes almost everything about our experience of work, and yet most of us feel powerless to change it. In this episode, Anne and Frances are joined by Harvard Business School professor Ryan Buell to demystify the building blocks of team culture and why it’s so instrumental in driving the performance of an organization. They also share practical advice on how to help your team learn and improve faster, how to protect your people from an unhealthy workplace culture, and how to change the beliefs and behavior of your team with clarity, signaling, and consistency.

Featured guest

• Follow Ryan Buell on LinkedIn

Connect with the team

• Follow Anne on Instagram and LinkedIn
• Follow Frances on Instagram and LinkedIn
• Watch Fixable videos on youtube.com/@TEDPods
• Visit Anne and Frances’ website
• Have a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253
• Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Hosted on Acast. See acast.com/privacy for more information.

With great power comes great responsibility…and the chance to reflect on what we’ve learned from people who wield it well. In this episode, Anne and Frances look back on their conversations with Kara Swisher, Deborah Gruenfeld, Mrs. Dow Jones, and Hubert Joly about how power at work really works. They dig deeper into why telling the truth to yourself and others is such a strong power move, revisit Hubert’s “currency converter” framework for understanding how power manifests differently in different people, and celebrate the power of graceful leadership. They also share what they’re doing differently after having these conversations, and return to a message that echoed across the series: you already have more power than you think.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Hosted on Acast. See acast.com/privacy for more information.

Throughout the Unlocking Your Power at Work series, Anne and Frances have uncovered practical advice for gaining power, building influence, and unleashing the abilities you already have. But once you make it to the top, what do you do with all that power? Hubert Joly is a professor at the Harvard Business School and the former CEO of Best Buy, where he led one of the most celebrated corporate turnarounds of the past decade. In this episode, Anne and Frances sit down with Hubert to dissect his belief that sharing your power and empowering others is the key to strong leadership. Hubert shares the story of how he helped bring Best Buy back from the brink and what he learned from listening to employees on the front lines. He also makes the case for why leadership is more important than ever in a world of AI, and that AI is most powerful when it amplifies “human magic.” Anne and Frances ask Hubert some questions from listeners struggling to share power as leaders, and explore how men and women respond differently to being offered powerful leadership positions.

Featured guest

• Follow Hubert Joly on LinkedIn and at his website
• Buy The Heart of Business

Connect with the team

• Follow Anne on Instagram and LinkedIn
• Follow Frances on Instagram and LinkedIn
• Watch Fixable videos on youtube.com/@TEDPods
• Visit Anne and Frances’ website
• Have a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253
• Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Hosted on Acast. See acast.com/privacy for more information.

Money can’t buy happiness, but it can buy you the freedom to make powerful choices. Haley Sacks, also known as Mrs. Dow Jones, is the host of the podcast Financial Tea and a bestselling author the Wall Street Journal calls “the financial guru millennials listen to.” In this episode, Anne and Frances sit down with Haley to discuss the keys to unlocking your financial power at work and in your everyday life. Haley shares some simple steps to start behaving like a Future Rich Person, along with advice for negotiating value from your job when a raise isn’t on the table. Anne and Frances hear from a listener who regrets not taking a higher-paying career path, and together they unpack the many factors—financial and otherwise—that make a job worth your time.

Featured guest

• Follow Haley Sacks on Instagram, TikTok, LinkedIn, and at MrsDowJones
• Buy Haley's book, Future Rich Person

Connect with the team

• Follow Anne on Instagram and LinkedIn
• Follow Frances on Instagram and LinkedIn
• Watch Fixable videos on youtube.com/@TEDPods
• Visit Anne and Frances’ website
• Have a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253
• Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Hosted on Acast. See acast.com/privacy for more information.

In the modern workplace, hierarchy and power differences are often viewed as problems to solve. But Deborah Gruenfeld has a different perspective: hierarchy is not only essential to organizations, but we actually crave it in our relationships and communities. Deborah is a professor at Stanford University and a social and organizational psychologist who studies power and powerlessness. In this episode, she joins Anne and Frances to demystify how power actually works at work, why people underestimate their own power, and how to use the power you already have more skillfully. She also offers practical tips for playing your own power up or down, and shares what she has learned studying power dynamics in marriages and long-term relationships. Anne and Frances put their own marriage to the test, exploring whether their partnership truly is—or even should be—equal.

Featured guest

• Follow Deborah Gruenfeld on LinkedIn
• Buy Deborah's book, Acting with Power

Connect with the team

• Follow Anne on Instagram and LinkedIn 
• Follow Frances on Instagram and LinkedIn
• Watch Fixable videos on youtube.com/@TEDPods
• Visit Anne and Frances’ website
• Have a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253
• Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Hosted on Acast. See acast.com/privacy for more information.

No matter where you fall on the corporate food chain, you have power at work—you just might not know how to use it. In this new series on Unlocking Your Power at Work, Anne and Frances dig into how to discover, build, and use your power, explore common power dynamics in the workplace, and learn from people who use their full power with honesty and swagger. Kara Swisher is one of the most influential voices in media and has built a career holding the powerful accountable. In this episode, she reflects with Anne and Frances on her own path to power and what she’s learned from watching some people become  corrupted by power while others learn to wield it for good. She also argues that people don’t leave jobs early or often enough, and makes the case for pursuing more than just the opportunities that are offered to you.

Featured guest

• Follow Kara Swisher on Instagram, LinkedIn, and Threads
• Listen and watch On with Kara Swisher

Connect with the team

• Follow Anne on Instagram and LinkedIn 
• Follow Frances on Instagram and LinkedIn
• Watch Fixable videos on youtube.com/@TEDPods
• Visit Anne and Frances’ website
• Have a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253
• Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Hosted on Acast. See acast.com/privacy for more information.

Cold Call is hosted by Harvard Business School Chief Marketing and Communications Officer Brian Kenny. From the history of Hershey to today's biggest AI case studies, Cold Call breaks down the decisions, tradeoffs, and leadership lessons behind some of the most fascinating organizations.

In today’s episode, you’ll hear from Fixable co-host and HBS professor Frances Frei, and the former co-founder of Kayak and current co-founder and CEO of Boston Venture Studio Paul English. Their conversation explores how English brings new innovations to market. Together they break down the difference between a good idea and a bad one, explain why it’s so important to take a systematic approach to developing new ideas, and explore how English’s creative process dovetails with Frei’s “move fast and fix things” strategy.

To listen to more episodes, follow Cold Call on Apple Podcasts, Spotify, or wherever you get podcasts. 

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Hosted on Acast. See acast.com/privacy for more information.

A great coach can be a powerful ally when it comes to solving problems at work and in life—and the good news is, anyone can learn to become one. In this Toolkit segment, Anne is the one in the hot seat as Frances interviews her about her work as a coach and the key components of a high-value coaching session. They dig into the importance of reflection, embracing discomfort, and recognizing behavioral patterns, and answer a few questions from listeners about how to coach their teammates more effectively.

Connect with the team

• Follow Anne on Instagram and LinkedIn 
• Follow Frances on Instagram and LinkedIn
• Watch Fixable videos on youtube.com/@TEDPods
• Visit Anne and Frances’ website
• Have a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253
• Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Hosted on Acast. See acast.com/privacy for more information.