The Stanford economist explains the momentum behind the work-from-home trend, how to manage a hybrid staff, and the new workforce geography. Also, the tech-driven evolution of remote work and the rise of the CHRO.

How do you foster inclusion, economic mobility, and a sense of purpose across a global organization with both franchise and direct employees? Laura Fuentes, Hilton CHRO, on supporting frontline workers and promoting from within in a traditionally high-turnover business; meeting the needs of a diverse clientele with a diverse workforce; skills development; automation; and leveraging employee feedback.

Thinking of employees as 'hiring' their jobs opens the way to a detailed analysis of worker motivations, frustrations, and long-term goals, which can reduce costly turnover and make career development a collaborative process. Harvard Business School professor Ethan Bernstein and Michael Horn, cofounder of the Clayton Christensen Institute, explain how.

Managing the Future of Work co-chair Joseph Fuller delves into what’s driving and limiting the practice of skills-based hiring. The discussion ranges from degree inflation and HR automation to workforce demographics, skills-based promotion and employee retention. Also, how technology can accelerate the adoption. 

Employers can benefit by remapping their talent strategies to match the realities of workers with caregiving responsibilities. Bill Kerr is joined by his Managing the Future of Work co-chair and podcast co-host, Joe Fuller, lead author of the project’s latest report, Hidden Workers: The Case for Caregivers.

Good Business Lab cofounder Anant Nyshadham on demonstrating the ROI of better worker conditions and getting from academic exercise to large-scale implementation.    

Vinson and Elkins' Keith Fullenweider on recruiting team players, boosting collaboration and soft skills through targeted training and mentorship, prioritizing mental health and work-life balance, automating judiciously, and making return-to-office work.

With legislative changes looming, federally funded boards must juggle the demands of workforce training, economic development, and long-term systemic goals while ensuring accountability to both local communities and federal oversight. Brad Turner-Little, President and CEO of the National Association of Workforce Boards, explains.

The noted executive coach on the value of letting go of the past, taking candid and anonymous 360-degree feedback, and playing it forward. Also, spreading the word via a generative AI avatar.

Joe Fuller talks to his Harvard Business School faculty colleague Rick Ruback about Rick and HBS professor Royce Yudkoff’s podcastThink Big, Buy Small. The show is based on Rick and Royce’s popular HBS course “Entrepreneurship Through Acquisition”. The show combines personal stories from entrepreneurs and other key players with expert perspective and advice.