Most people agree that email feels badly broken. It bogs us down, it’s ineffective at communicating nuanced information, and we often end up miscommunicating at best, and deeply offending others at worst. In this episode Dr. Janel Anderson tackles the problem of email and gives us not one, but three fixes for a number of ways in which email is broken.

Get full show notes and more information here: https://janelanderson.com/11

[1:40] Fix #1: Email is not a vehicle for small talk. Stop using it that way.

[10:48] Fix #2: Get to the point early in the email. Provide only the context that is absolutely necessary.

[17:34] Fix #3: Make sure the subject line matches the content. Change the subject line if you need to.

[22:27] Bonus: Don’t attempt to handle nuanced information in email. Ever.