The Delighted Customers Podcast with Mark Slatin

#110 Why Your Survey Scores May Be Misleading


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Meet Alek

Alek Catlett is a manager in EY's AI & Data consulting practice, where he has worked for the past 4 years. Alek helps his clients solve complex problems where the customer and data meet. Prior to EY, Alek spent 6 years at Tailored Brands, parent company to Men's Wearhouse, Jos. A. Bank, and Moores. Alek is also a graduate of the first Masters of Science in Customer Experience Management in North America from Michigan State University.

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The Delighted Customers Podcast with Mark SlatinBy Mark Slatin | The Agile Brand

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