Women in Customer Success Podcast

112 - Top Mistakes to Avoid as a CS Leader - Natalia von Oertel


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Latin America. Leading teams dedicated to serving these regions has further strengthened her ability to navigate their unique nuances.

Beyond her professional pursuits, she embraces the multifaceted roles of a dedicated mother and an ardent ballet enthusiast—albeit a humble one. 

You’ll also hear about:

  • How can you help customers achieve their goals?
  • What to include in the customer success plan?
  • What is the right thing to do as a CSM?


Tune in and learn what it truly takes to deliver value to every customer, create an effective customer success plan, and help your clients achieve their goals. Don’t miss out - transform your approach and lead with confidence.

Follow Natalia!

This episode was brought to you by Vitally.

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About Women in Customer Success Podcast:

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other.


Follow:

Women in Customer Success

  • Website - https://www.womenincs.co/podcast
  • LinkedIn - linkedin.com/company/womenincs
  • Instagram: https://www.instagram.com/womenincs.co/

Host Marija Skobe-Pilley

  • LinkedIn - https://www.linkedin.com/in/mspilley/

Check out our Courses:

  • The Revenue CSM - https://womenincs.co/the-revenue-csm



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Women in Customer Success PodcastBy Marija Skobe-Pilley

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