Using Automation to Build a Resilient Business

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The "Great Resignation" has affected businesses in all industries, with attrition rates we haven't seen for decades. In this episode, Michael Marchuk speaks with Jon Walden, CTO for Blue Prism, about how automation can reduce the risk for organizations who are experiencing the impact of labor shortages and build a more resilient business model using human and digital labor.

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Here’s what we talked with Jon about:

* How the Great Resignation is impacting both employees and customers

* Why the Great Resignation may affect generational groups differently

* How organizations can build a more resilient business model using a combination of human labor and automation

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