What happens when your client walks in the door?

What about your process?

How does that process relate to your results?  Maybe, it even affects your professional relationships.  You know....how people see you.  

This is front line talk with two trainers that work with unhealthy populations.  Actually, these are two trainers that people go to when the prospect has all but given up on exercise.  

There is a reason that their clients keep coming back.