Find the full transcript, and more resources for operations executives, at YourFutureRealized.com/115.

Once upon a time, a team of rainmaking sales leads were landing big sales. And the company would ring a loud bell to celebrate every close.

But over time, the culture leaned harder on their “close at all costs” style. Downstream, operations was drowning in promises no one had checked, stuck playing “the bad guy” with furious clients.

Those rainmakers were under big pressure to keep revenue flowing, so they’d take the shortest path they knew. That meant skipping reality checks. Resentment grew, scalability tanked. Growth stalled on these few irreplaceable stars.

It’s a common tale: rainmakers making it rain, everyone else mopping up the flood. In this episode, learn simple ways to speak up from the ops seat—bravely, tactfully, and without blowing things up, starting today. .