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In this episode, Sylvia Garibaldi walks you through your step-by-step guide to stop losing clients and show where lawyers, mediators, and divorce professionals are unintentionally losing opportunities across the client journey. From the moment a prospect searches for help, to comparing professionals, reaching out, attending a consultation, and deciding whether to move forward, Sylvia breaks down what clients are actually thinking at each stage — and what causes them to hesitate or disappear. You’ll learn how clients choose a professional today, how to remove friction from your process, and how to turn more inquiries into paying clients without doing more marketing. This is a must-listen episode!

What you’ll learn:

• 03:13 Five Stage Framework 
• 05:55 Online Trust Considerations
• 09:03 Online Presence That Converts
• 14:59 Contact Stage Friction
• 23:45 Serve First Consultation
• 30:21 Last Mile Commitment

Resources:

Feeling stuck about how to grow your practice, book a free strategy call here.

#115 Why Your Marketing Isn’t Turning Into Clients – And What to Focus on Instead

#62 Attract Clients: The "Serve First" Secret

#36 How To Turn Leads Into Loyal Clients

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