My website crashed. It crashed hard. Nothing was loading. I had no dashboard access. It gets worse: I should’ve had daily backups, but something was improperly configured and the most recent backup was nearly 3 months ago.

I feared the worst.

Everything was down. I was getting complaints. My host tried reverting the database only to cause even more problems: orders from the database were getting repeated. Customers were getting charged multiple times. Overdrafts were happening as a result.

It wasn’t pretty.

In this episode, I tell the story of how I (nearly) lost everything, how I got it back, and what I learned from an experience that I wouldn’t wish on anyone.