Capping off a hectic week with a Friday 13th special, Florian and Esther unpack the state of the language industry as Coronavirus goes global. From reports of demand surges for video remote interpreting and from some retail and e-commerce customers, to slowdowns in IT, e-learning and multimedia translation requests, how are the world’s language service providers faring in the face of the pandemic? The two discuss localization at asset and wealth management firm Fisher Investments, where the in-house team of five linguists, one project manager and one localization manager have shifted from outsourcing 70% of language tasks to handling more than half internally.Links to the stories discussed in this episode:The State of the Language Industry as Coronavirus Goes Globalhttps://slator.com/industry-news/the-state-of-the-language-industry-as-coronavirus-goes-global/At Fisher Investments, Localization Drives Revenue Through Client Retentionhttps://slator.com/features/at-fisher-investments-localization-drives-revenue-through-client-retention/