The Journey of a FinTech Entrepreneur: Dexter Cousins' Story In this engaging conversation, Dexter Cousins, the managing director of Tier One People, shares his extensive journey from a young, unsure university graduate to becoming a pivotal figure in Australia's FinTech industry.

Dexter discusses his early life decisions, from working menial jobs to joining his father's magazine business, which led him to interview notable figures in the karting world. His unexpected move into recruiting, and eventually executive search, paved the way for an illustrious 25-year career.

Dexter reflects on the highs and lows of entrepreneurship, including the founding of Tier One People, his learnings from a failed side hustle in the dance music industry, and the evolution of his role as a podcast host for FinTech Chatter. The discussion delves into the challenges of corporate transitions to startup environments, the misconceptions of fractional executive roles, and the essence of effective selling.

Through his story, Cousins imparts valuable lessons on being customer-focused, the importance of being true to oneself, and the resilience needed to navigate the unpredictable waters of entrepreneurship.

00:00 Introduction and Background

01:08 Dexter's Journey into FinTech

08:07 Lessons from Past Ventures

11:21 Taking the Leap into Entrepreneurship

15:32 Overcoming Challenges and Building Success

25:23 The Power of Taking Risks and Seeking Support

25:58 Building a Strong Brand Presence in Fintech

28:01 The Journey to Becoming a Fintech Entrepreneur

35:39 The Reality of Hiring for Startups

38:27 The Shift to Fractional Executives and its Challenges

44:37 The Importance of Selling and Customer Focus in Business

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