Working in the service industry is one of the toughest jobs you'll ever love. Restaurants, bars, cafes, etc. are where we gather with friends and family, often homes away from home. But what does it mean to serve? What challenges and opportunities do servers face in today's economy and culture? Join host Dana Petty-Koenig for a one-of-a-kind, original podcast by 12 News On Demand. Produced by 12 News' Tom Wright.