Guest: Jennifer Micacci, Au.D. - Owner of Best Life Hearing Center

Jennifer joins Dave on the podcast this week to discuss:

- Her backstory, how she ended up in Audiology, and her path to becoming a practice owner

- The noticeable leaps forward that hearing aid technology has taken in the past decade

- Some of the major differences between Jennifer's experience working inside an ENT office vs. her own private practice

- The rationale behind why she decided on her first location for Best Life Hearing and the considerations that went into expanding to three locations

- The challenges that come from scaling a practice and methods to hone new skills (i.e. cultivating leadership skills)

- The increasing impact managed care is having on Best Life and some ideas that Jennifer is using to help navigate this challenge (i.e. upskilling Audiology Assistants)

- Finding other business owners and entrepreneurs to collaborate with and learn from

- Emerging opportunities and additional revenue generators of the future