Profiles in Prosperity

122 - Tom Piscitelli - T.R.U.S.T. Training and Consulting


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Tom Piscitelli is a thought leader and top trainer in our industry, providing
training for technicians, salespeople, dispatchers, CSRs, and business owners
who provide HVAC, Plumbing, and Electrical Service. Tom's training is
thoughtful, thorough, ethical, and extremely effective. In addition to
training, Tom is an accomplished and respected author, speaker, and
consultant. In this episode you'll hear from Tom and learn:

  • How Tom Piscitelli got into our industry, grew his career, and ultimately
    decided to strike out on his own.
  • How T.R.U.S.T Training and Consulting was formed and the services they
    provide now.
  • Advice for Installers
  • Advice for Service Technicians
  • Advice for Office Team (dispatchers, CSRs, back office)
  • Advice for Sales (comfort consultant, comfort advisor, project manager)
  • Advice for the business owner
  • Sales driven versus operations driven companies.
  • Tom's training programs. How online training can help your team.
  • How to contact Tom and T.R.U.S.T Training and Consulting.
  • ...more
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