Say The Things

123: When Breezy Banter Isn’t Enough: Let Vanilla Ice Be The Way


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This podcast discusses implementing focused communication tactics when you have a specific goal or issue to address. I walk through steps like identifying the core issue, naming your goal, knowing your audience, planning a clear and concise message, deciding on delivery method, addressing one issue at a time, and collaborating on solutions. Focused communication distinguishes supplemental versus essential information to have constructive conversations. There’s time for free flowing dialogue and time to “Vanilla Ice” a situation with direct communication.

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Say The ThingsBy Nicole Hagman

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