Doing Customer Experience Right‬ with Stacy Sherman

124. Cultural Intelligence: Improving Customer Service and Relationships | Andy Molinsky


Listen Later

Do cultural gaps undermine your customer service and business relationships? Listen to this revealing discussion on Doing CX Right with Stacy Sherman and Professor Andy Molinsky. Gain insights into enhancing cultural intelligence to bridge communication divides, avoid missteps, and make meaningful connections with diverse customers. You’ll understand the synergy between cultural and emotional intelligence (EQ) and how to leverage both to get meaningful feedback while considering cultural nuances. This show equips you with actionable strategies to improve customer experiences and strengthen business collaborations globally.  Learn more at   Access our FREE Customer Experience Audit Tool:   Grow as a CX Professional with our numerous   Book time with Stacy .
...more
View all episodesView all episodes
Download on the App Store

Doing Customer Experience Right‬ with Stacy ShermanBy Doing CX Right®‬

  • 5
  • 5
  • 5
  • 5
  • 5

5

53 ratings


More shows like Doing Customer Experience Right‬ with Stacy Sherman

View all
The EntreLeadership Podcast by Ramsey Network

The EntreLeadership Podcast

4,365 Listeners

The School of Greatness by Lewis Howes

The School of Greatness

21,313 Listeners

The CX Cast by Forrester

The CX Cast

50 Listeners

Pivot by New York Magazine

Pivot

9,272 Listeners

What It Means: A Forrester Podcast by Forrester

What It Means: A Forrester Podcast

62 Listeners

Up First from NPR by NPR

Up First from NPR

56,285 Listeners

Masters of Scale by WaitWhat

Masters of Scale

4,000 Listeners

On Purpose with Jay Shetty by iHeartPodcasts

On Purpose with Jay Shetty

27,238 Listeners

At The Table with Patrick Lencioni by Patrick Lencioni

At The Table with Patrick Lencioni

1,134 Listeners

The Prof G Pod with Scott Galloway by Vox Media Podcast Network

The Prof G Pod with Scott Galloway

5,414 Listeners

A Bit of Optimism by Simon Sinek

A Bit of Optimism

2,190 Listeners

ReThinking by TED

ReThinking

614 Listeners

Experience Action by Jeannie Walters, CCXP

Experience Action

3 Listeners

Customer Experience Patterns Podcast by Sam Stern

Customer Experience Patterns Podcast

4 Listeners

The Best Idea Yet by Wondery

The Best Idea Yet

523 Listeners