You care deeply about your practice.

The vision, the medicine, the values, the clients - it all matters to you. Maybe a bit too much sometimes.

But unfortunately, just because you care, it doesn’t mean your team automatically will.

So how do you get them on board? How do you turn that personal passion into something your whole team believes in and wants to be part of?

In this episode, Oliver and I dig into what buy-in really looks like inside a practice - how to move from pushing people to inspiring them, why fear and control never create lasting motivation, and how clarity of purpose, mission, and values can turn a team that’s “just doing the job” into one that’s driving the vision forward.

You’ll learn how to help your people see what you see, how to build belief through consistency and communication, and how to create the kind of culture where everyone cares - not because they have to, but because they want to.

Because when your team believes in the vision, everything else starts to work.

Episode Outline:

[00:00] – What real care looks like

[02:00] – Duty, patients & self care

[04:10] – When care goes missing

[06:50] – Why “care” isn’t enough

[08:20] – The restaurant test

[09:35] – Fear kills culture

[10:00] – Clarity builds buy-in

[11:25] – Purpose, mission, values

[12:45] – Defining care for your team

[14:00] – Create context, not chaos

[14:45] – What truly matters to me

Resources & Links Mentioned:

• Download the Leadership Actions Study – simple, practical steps to lead better today
• Explore our leadership courses – build the skills to lead your team with confidence and clarity
• Follow Dr. Dave Nicol for daily veterinary leadership insights

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