Are you struggling to turn satisfied customers into brand loyalists? Discover how to shift from merely impressing to creating customer obsession in this episode of Doing CX Right. Join host Stacy Sherman and guest Jon Picoult as they reveal how crafting standout experiences can accelerate ROI growth. They explain innovative ways to build emotional connections that turn customers into vocal advocates. Plus, learn how prioritizing your current customer base can accelerate revenue growth and enhance your competitive advantage. Don’t miss out—listen now to learn how to transform customer satisfaction into deep brand commitment.     Learn more at   Access our FREE Customer Experience Audit Tool:     Grow as a CX Professional with our numerous     Book time with Stacy .

Are you struggling to turn satisfied customers into brand loyalists? Discover how to shift from merely impressing to creating customer obsession in this episode of Doing CX Right. Join host Stacy Sherman and guest Jon Picoult as they reveal how crafting standout experiences can accelerate ROI growth. They explain innovative ways to build emotional connections that turn customers into vocal advocates. Plus, learn how prioritizing your current customer base can accelerate revenue growth and enhance your competitive advantage. Don’t miss out—listen now to learn how to transform customer satisfaction into deep brand commitment. Learn more at Access our FREE Customer Experience Audit Tool: Grow as a CX Professional with our numerous Book time with Stacy .

Are you struggling to turn satisfied customers into brand loyalists? Discover how to shift from merely impressing to creating customer obsession in this episode of Doing CX Right. Join host Stacy Sherman and guest Jon Picoult as they reveal how crafting standout experiences can accelerate ROI growth. They explain innovative ways to build emotional connections that turn customers into vocal advocates. Plus, learn how prioritizing your current customer base can accelerate revenue growth and enhance your competitive advantage. Don’t miss out—listen now to learn how to transform customer satisfaction into deep brand commitment.&nbsp;    Learn more at &nbsp;&nbsp;Access our FREE Customer Experience Audit Tool: &nbsp;   Grow as a CX Professional with our numerous &nbsp;   Book time with Stacy .

127. Customer Loyalty: From Impressed to Obsessed For ROI Growth | Jon Picoult

The Doing CX Right Podcast is a resource for businesses striving to increase revenue, reduce costs, and achieve sustainable competitive differentiation. Companies often pursue these goals ineffectively. This podcast challenges conventional thinking through innovative customer experience (CX) strategies. Each episode offers expert advice, blending human-centric approaches with the latest technology to solve business challenges. The show emphasizes that everyone has a CX role, regardless of job title or function, and provides actionable tactics for a unified effort. Beyond business strategies, you’ll hear inspiring life lessons and personal triumphs, transforming organizations by capturing customer hearts and wallets. This approach results in a win-win-win: delighted customers, empowered employees, and a thriving business.

Share 127. Customer Loyalty: From Impressed to Obsessed For ROI Growth | Jon Picoult

Sign up to save your podcasts

127. Customer Loyalty: From Impressed to Obsessed For ROI Growth | Jon Picoult

127. Customer Loyalty: From Impressed to Obsessed For ROI Growth | Jon Picoult

More shows like Doing Customer Experience Right‬ with Stacy Sherman

The EntreLeadership Podcast

The School of Greatness

The CX Cast

Pivot

What It Means: A Forrester Podcast

Up First from NPR

Masters of Scale

On Purpose with Jay Shetty

At The Table with Patrick Lencioni

The Prof G Pod with Scott Galloway

A Bit of Optimism

ReThinking

Experience Action

Customer Experience Patterns Podcast

The Best Idea Yet