When building any type of product, there are some key principles that can help set you up for success. When it comes to creating a hotel offering for your guests, think outside the box and discover how experts from other industries learn, measure and repeat this product development process to create a new product that their customers will love. In this episode of The Hotel Marketing Show, we talk with Robert Schulz, Head of Product at myhotelshop about how to create products that hotel guests and hoteliers will love. Learn some of the tips and tricks to creating a good product, such as how to get quality quantitative and qualitative feedback from your customers, when to change tack and move on to something new and how to refine your focus on what's important to your customers and company.

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