Sophia Dunkley, a dental management consultant and founder of Practice Navigator, joins Gary to talk about the new patient journey for implant cases: who should own it, how to build it, and why you need to get it right.Website: https://thepracticenavigator.com/LinkedIn:https://www.linkedin.com/company/practice-navigators/Say hello to Sophia!LinkedIn: https://www.linkedin.com/in/sophiadunkley/Visit our events page to discover all our upcoming events that you and your team don't want to miss! https://smcnational.com/events/