The ongoing debate about how students figure into the higher education business model has a new entry.  They should be treated as “clients.” In this episode I’ll contrast this view with the traditional view of students as empty vessels to be filled and the student-as-customer view. In all cases, I’ll reveal that the models are not really about serving students; they are about faculty, institutions, and control. In the end, higher ed needs to more clearly understand the roles involved in the education process, and what the process is.

EdUp Insights with Bill Pepicello is part of the EdUp Experience Podcast network.