<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Week 42 Topic: Support’s Relationship to Sales Natalie Petruch-Trent has been a panel guest before, but joins me one-to-one for the first time today. We talk about the importance of trust in handing over the customer relationship from Sales to Support.

Send us a text Week 42 Topic: Support’s Relationship to Sales Natalie Petruch-Trent has been a panel guest before, but joins me one-to-one for the first time today. We talk about the importance of trust in handing over the customer relationship from Sales to Support.

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Week 42 Topic: Support’s Relationship to Sales Natalie Petruch-Trent has been a panel guest before, but joins me one-to-one for the first time today. We talk about the importance of trust in handing over the customer relationship from Sales to Support.

132: Support’s Relationship to Sales with Natalie Petruch-Trent

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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132: Support’s Relationship to Sales with Natalie Petruch-Trent

132: Support’s Relationship to Sales with Natalie Petruch-Trent