Want to take your career to the next level? In this episode, Jeff Shannon spills the beans on how he realized that "hard work isn't enough" and found success in focusing on soft skills like relationships and strategic thinking.

Shannon also gives the lowdown on his book of the same name, Hard Work Is Not Enough: The Surprising Truth About Being Believable at Work . MAIN TAKEAWAY: How to manage people better and which fires you should really be fighting. Plus, you'll get sweet tips for staying balanced and taking your career game to 11.