<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Matt Dale joins me to tell the story of a possessed laptop. And I have rather too much fun with sound effects. <a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Matt Dale joins me to tell the story of a possessed laptop. And I have rather too much fun with sound effects. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Matt Dale joins me to tell the story of a possessed laptop. And I have rather too much fun with sound effects.&nbsp;<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

136: Scary Support Stories with Matt Dale

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Technology

Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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136: Scary Support Stories with Matt Dale

136: Scary Support Stories with Matt Dale